Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to share your thoughts on Australian online pokies? This page explains the best way to reach our team and what happens once you do.
How to Get in Touch
Email is the most reliable way to contact us. Send your message to [email protected] and a member of our team will read it in person — we do not rely on automated replies to stand in for a real answer.
If you can, tell us upfront what your message is about. A quick note on whether you are asking about a specific casino, a bonus offer, a payment method or something else on the site helps us route your enquiry to the right person and get back to you sooner.
What We Can Help With
- Questions about our reviews — if you would like more detail on how we assess a particular operator, its pokies range, live dealer games or payment options, ask away.
- Corrections — online casinos change their bonus terms, wagering requirements, licensing details and banking options fairly often. If something on our site looks out of date, we want to know so we can check it.
- Content suggestions — if there is a topic related to Australian online casinos, pokies or real money gambling that you think we should cover, we are happy to hear it.
- Site or technical issues — if a page is not displaying properly or a link is broken, let us know the page and device you were using.
- Responsible gambling concerns — if you or someone you know is finding it hard to control their gambling, mention this in your message. We can point you toward independent support services such as Gambling Help Online or the National Gambling Helpline.
What to Include for a Faster Response
A short, clear message usually gets the quickest turnaround. Where relevant, it helps to include:
- The name of the casino or offer you are asking about, if applicable
- The page or section of the site you are referring to
- A brief description of your question, concern or suggestion
- Whether you would like a reply, or are simply flagging something for our attention
What Happens Once You Contact Us
Every message is read by someone on our editorial team, not filtered by a bot. We aim to reply within a couple of working days, though this can stretch a little during busier periods — thanks for your patience if it does.
Where a message relates to one of our rankings — for example our current top picks such as VegasNow, Wincrown or Casea — we will check the details against our own records before responding, since offer terms and conditions can be updated by operators from time to time.
A Reminder About Playing Responsibly
We write for adults aged 18 and over who are considering offshore online casinos accepting Australian players. Our content aims to be clear and balanced, covering licensing, bonuses, pokies, payment methods and withdrawals so readers can make informed decisions. If you have feedback on how we present any of this, including our coverage of options like non GamStop casinos, we would genuinely like to hear it.
Thank you for taking the time to reach out. Whether it is a quick question or detailed feedback, we appreciate you helping us keep our reviews accurate and useful for other Australian players.